Credit Shipping Discrepancies Offers net 30 terms on orders approved by our factor (CIT).We also accept Due to possible human error, it is the buyer/consignees responsibility to verify credit cards, approved company and personal checks, money orders, cashiers that the merchandise received matches what was ordered and resolve any checks and cash. Processing net 30 terms on new customers may take several claims with Next Level before garments are altered. Next Level will not accept days to approve. any claims if garments are altered due to incorrect shipments. Prices Embellished Merchandise For discounted pricing contact your Sales or Customer Service Representative. It is the Buyer’s responsibility to thoroughly inspect and test all merchandise Pricing is calculated by style, not quantity ordered. Due to unexpected yarn price before washing, printing, or any type of decorating. These embellishments increase, prices are subject to change without notice. For out ofNext Level processes conducted by the buyer are beyond our control. Thus, once Apparel scale orders please call for availability and pricing. merchandise is altered in any way or form, the buyer cannot return or make any exchanges. Styles, Colors, and Inventory For the most current listing of styles, colors and inventory visit our website at Returns and Claim Policy www.nextlevelapparel.com please note that based on demand and salesNext It is the Buyer’s responsibility to inspect and test all merchandise before washing, Level Apparel reserves the right to discontinue styles, colors and size without printing, or any type of decorating. BUYERS BE AWARE!!! Once merchandise is prior notification. altered in any way, the Buyer cannot return or make any exchanges. Wholesale Account Qualification Claims and Cancellations Next Level Apparel is a wholesale based company; manufacturing products All claims must be made within 14 days from receipt of goods. Returns will suitable for apparel decorators, imprintable, embroidery, and the promotional be accepted with prior authorization. Return shipments will be refused if not markets.Next Level Apparel does not sell garments to the general public. Our accompanied with a Return Merchandise Authorization code. A 15% restocking product is intended for companies that embellish for resale and as a resource fee applies to returns beyondNext Level Apparel’s control. for their customers. You may not resell anyNext Level Apparel products to any person or entity, unless you first modify those products by printing, embellishing, Discharge Printing: or decorating them so as to clearly distinguish them fromNext Level Apparel’s If you plan to discharge print onNext Level Apparel garments please note product line. A reseller’s certificate number must be provided at time of account the following:Next Level Apparel does its very best to provide garments for set up. Call us at 310-631-4955 or visit our websitewww.nextlevelapparel.com discharge printing including reactive dyeing, testing for discharge printability, for account set up and evaluation maintaining tested inventory and shipping each discharge print order from the same fabric/garment lot or advising of any inventory variances.Next Level Garment Specifications Apparel will ship specific discharge print tested product when requested for Please noteNext Level Apparel makes periodic updates to garment your discharge print business. It is the responsibility of the buyer to advise that specifications. Current inventory may include a balance of garments from a the order is for discharge printing. You must test your discharge print process previous specification.Next Level Apparel ships by FIFO accounting practice on a number of garments received. If you have any question with the test print (First In First Out) and ships only one garment specification per order. Please results you can return any unprinted garments for credit or replacement. When contactNext Level Apparel Customer Service with any questions. in production if shirts fail discharge it is up to the printer to stop production and return unprinted shirts. Next Level will not give credit or reimburse for Order Placing and Shipping any printed shirts that failed discharge printing.Next Level Apparel will not Most in-stock credit approved orders are shipped the same day they are be responsible for shipping charges, printing charges, printed garments or any placed. Please consult your Customer Service Representative for shipment date other charges involved with your discharge print process. If you did not request confirmation. Additions to orders already placed will be considered a “new order” your order for discharge printing there is a 15% restocking fee on the returned and written as a new purchase order. All merchandise will be shipped FOB origin. unprinted garments. Confirmations Country of Origin If you did not receive a confirmation, we did not receive your order.Next Level Next Level Apparel Manufactures garments in various countries (USA of import Apparel will not pay for expedited shipments on orders that were not confirmed. fabric, Mexico, China, Bangladesh, Macau and Central America). If a particular Please contact your Customer Service rep if you did not receive a confirmation. origin is required, it must be indicated on the purchase order(s) as shipments may contain multiple Countries of Origins. If a particular origin was not listed on Shipping Issues the purchase order(s), all shipping and restocking fees are the responsibilities of Next Level Apparel will not be responsible for non-delivery, delay, loss, or the Buyer. damaged during shipment. All merchandise is shipped FOB origin. Insuring the product is up to the buyer not the responsibility ofNext Level Apparel. Re-Label orders are available from our California warehouse. Please confirm quotes and minimums. Pick-up & Delivery Next Level Apparel will ship merchandise specified by the customer. All freight Samples will be shipped at a per piece unit price, plus freight cost. Samples are claims for missing or damaged merchandise must be filed directly with carrier available upon request and cannot be returned. except UPS and FED-EX shipments. Customer pick-up service is available form 9:00am to 4:30 pm Monday through Friday. Please call ahead for pick up time to confirm your order is ready for pick up.
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